1. Introduction
Crowned Noir respects the privacy of our customers, website visitors, and community. This Privacy Policy explains how we collect, use, store, and protect information when visitors use our website, submit a contact form, make a purchase, schedule a consultation, sign up for updates, or otherwise interact with Crowned Noir online.
By using this website, visitors agree to the terms of this Privacy Policy.
2. Information We May Collect
Crowned Noir may collect personal information voluntarily provided by visitors or customers, including but not limited to:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Appointment or consultation details
- Messages submitted through contact forms
- Newsletter or promotional sign-up information
We may also collect non-personal technical information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Date and time of website visit
- Website activity
- Cookies and tracking data
- Referring website or platform
3. How We Use Information
Crowned Noir may use collected information to:
- Process orders or service requests
- Respond to inquiries
- Schedule consultations or appointments
- Provide customer support
- Send order updates or service-related communications
- Send marketing emails or promotional updates when permitted
- Improve website performance and customer experience
- Analyze website traffic and customer interest
- Prevent fraud, unauthorized activity, or misuse
- Comply with legal, business, and recordkeeping obligations
4. Payment Information
Crowned Noir may use third-party payment processors to securely process payments. Crowned Noir does not store full credit card numbers or full payment credentials on the website unless specifically stated by the payment processor. Payment information is handled by the payment platform according to its own security standards and privacy practices.
5. Email and Marketing Communications
If a customer signs up for updates, makes a purchase, submits a form, or provides contact information, Crowned Noir may send updates, promotional messages, service information, or business announcements.
Customers may unsubscribe from marketing emails at any time by using the unsubscribe link provided in the email or by contacting Crowned Noir directly at info@crownednoir.com.
6. Cookies and Tracking Technology
The website may use cookies and similar tracking technologies to improve website functionality, remember preferences, analyze traffic, and support marketing or advertising efforts.
Visitors may adjust browser settings to refuse cookies. However, disabling cookies may affect certain website features.
7. How We Share Information
Crowned Noir does not sell personal information. Information may be shared only when necessary with trusted third parties that help operate the website and business, including:
- Payment processors
- Website hosting providers
- Email marketing platforms
- Shipping or fulfillment providers
- Scheduling platforms
- Customer service tools
- Analytics providers
- Legal, compliance, or business advisors when needed
Crowned Noir may also disclose information if required by law, court order, government request, or to protect its legal rights.
8. Data Security
9. Data Retention
10. Children’s Privacy
This website is not intended for children under the age of 13. Crowned Noir does not knowingly collect personal information from children under 13. If Crowned Noir becomes aware that information from a child has been collected, reasonable steps will be taken to delete it.
11. Third-Party Links
The website may include links to third-party websites, platforms, or services. Crowned Noir is not responsible for the privacy practices, policies, or content of third-party websites.
12. Your Choices
Customers may contact Crowned Noir to:
- Request access to personal information provided
- Request correction of inaccurate information
- Request removal from marketing communications
- Ask questions about how information is used
Requests may be submitted to: info@crownednoir.com.
13. Policy Updates
Crowned Noir may update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date. Continued use of the website after updates means the visitor accepts the revised policy.
14. Contact Information
For questions about this Privacy Policy, please contact:
Crowned Noir
13475 Atlantic Blvd Unit 8
Jacksonville, FL 32225
Email: info@crownednoir.com
Phone: (888) 297-9968